Call the police first if there is any immediate risk
If you think the intruder may still be nearby or the break-in has only just happened, the police come before the locksmith.
The first priority is safety. After that, the aim is to protect evidence, make the property secure again, and repair or replace the damaged locks without turning a stressful situation into more confusion. This page is here to help you handle those first steps calmly and know when to call for urgent lock repair.
If the burglary is recent, the safest move is to stay outside, call the police and wait for advice. If the property is clearly empty and it is safe to go in, avoid touching obvious damage until you have taken photos and made a quick record of what has happened.
If you think the intruder may still be nearby or the break-in has only just happened, the police come before the locksmith.
Photograph the door, frame, lock, handles and any obvious signs of forced entry before repairs begin where practical.
If the lock, cylinder or mechanism has been damaged, arrange urgent securing work rather than trying to manage with a half-working door.
Post-burglary repairs are not always just a lock change. Sometimes the cylinder is snapped or forced. Sometimes the handle, gearbox, keeps or frame have also taken damage. A practical repair starts with diagnosing what failed and what still has to be made secure before the door is left.
These often need a careful check of the latch, mortice lock, strike plate and the timber around the frame, not just the visible lock itself.
Forced entry can damage the euro cylinder, handle set, gearbox or full multipoint mechanism. Sometimes the door also drops or pulls out of alignment.
If keys were taken during the burglary, replacing the vulnerable cylinders quickly is often the safest next step even if the original damage looks minor.
Some jobs need a straightforward replacement there and then. Others can be repaired properly without replacing more than necessary. The right answer depends on the damage, the door type and whether the existing setup is still worth keeping.
If a cylinder has been snapped, the internal mechanism is damaged or the lock was weak to begin with, replacement is usually the cleaner solution.
If the main issue is alignment, a damaged handle set or a specific failed part in an otherwise sound uPVC system, repair can still be the right route.
For non-burglary wear, stiffness and general faulty lock issues, the general lock repair page covers the most common repair-versus-replacement situations in more detail.
If the door is being worked on anyway, it can be a good time to fit British Standard or insurance-approved lock options where suitable for the door type.
Call for urgent help if the door will not lock properly, the lock has been forced, or you have just had a break-in and need a clear plan to secure the property again.
A few details before I set off usually make the job smoother and help avoid vague estimates.
Wooden, uPVC, composite, patio or something else. That changes what parts and tools may be needed.
For example: snapped cylinder, bent handle, door forced near the frame, multipoint lock jammed, or keys stolen.
A couple of clear photos of the outside handle, lock area and door edge often make diagnosis much quicker.
These are the kinds of jobs that come up most often after a burglary or attempted break-in.
Very common on uPVC and composite doors where the cylinder is the vulnerable point.
Handles, gearboxes and full multipoint systems can all be affected when force is used on the door.
Especially important where keys are missing, the property has been left insecure, or the old lock was weak anyway.
Yes, if the burglary is recent, if anyone may still be nearby, or if there is any immediate risk. Once the property is safe, urgent lock repair can be arranged.
Not always. It depends on what was damaged and whether any keys were stolen or are now unaccounted for. Sometimes one vulnerable cylinder is the main issue. Sometimes more needs securing.
Often, yes. The cylinder, handle, gearbox or multipoint mechanism can often be repaired or replaced without replacing the whole door setup.
Yes, where suitable. If the property needs lock replacement anyway, higher-security options can usually be discussed at the same time.
Call or WhatsApp with your postcode, the door type and what has been damaged. You will get a clear answer on the best next step and whether the job sounds like repair, replacement or urgent securing first.
If you want to check the business first, there are recent customer reviews on the site, plus third-party profiles on Google reviews and Checkatrade.